Our Story
Hey guys I’m Tenesia and this is our journey so far….
ETEO started because my transition from a South American country (Guyana) with beautiful sunshine to England, a country with much colder weather in 2004 wasn’t going so well (in a nutshell)… fast forward and here we are. I created our signature product ‘Magic Butter’ for myself as a cure for me and my sensitive, dry, itchy skin in the beginning and then accidently, we ended up creating a business out of it. My nephew who suffers with eczema loved it, my friends loved it and so my husband Danny and I created Earth To Earth Organics; I know we thought the name was spot on too. ;-D
We’re now living in Wales and have begun the process of growing as many of our own ingredients as possible. We believe in the ability to heal our skin, our minds and our bodies with nature and this takes us closer to ensure that our ingredients are grown in soil that’s beautifully filled with biodiversity and taken care of so that your skin and our planet can be the best it ever has.
Handmade in Wales
We started like any other small business, in our kitchen with Tenesia researching, formulating and testing every product on herself, continuously perfecting it, before ever reaching the light of day for customers because we truly believe if we wouldn't put it on our bodies we wouldn't put it on yours.
We've now upgraded to our own studio and in the process of growing our own ingredients on our land in the Welsh countryside while still taking the time to hand make everything with great care and intentions.
The Team
-
Tenesia Pascal (Co-founder and queen bee)
Tee left a long career in retail as a visual merchandising manager to persue her passion, not just of formulating and crafting beautiful skincare into a business but creating a platform where she could spark joy and help people in the most meaningful ways possible.
-
Danny Pascal (Co-founder and 'ok kinda guy')
With over 12 years working in the television industry, it came time for a change to live a life we were passionate about. Bringing Tee's original vision for the business to life has been a beautiful journey for us all and gives Dan great purpose.
-
Kymani Pascal (the actual boss)
In a hostile takover of the business, born in 2021 he officially took charge of every aspect of the business and still has full control over his mum and dad. His current job role is 'tester of patience'. He's recently been promoted.
Shipping and Returns
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
100% Money Back Guarantee
We're so sure our products will satisfy your skin like no other, leaving you feeling so good about yourself that we don't want you to see any risk in your purchase. However, if you are not 100% satisfied with your product within 30 days of purchase, we'll give you a full refund. No hassle.
That's our guarantee to you.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can always contact us for any returns question at info@earthtoearthorganics.com.
Refunds
We will notify you once we’ve evaluated your claim and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process.
Shipping
We ship orders everyday, same day if you order before 1pm except Saturdays and Sundays. You will receive your order within 2-3 business days. Please allow extra time for deliveries during busy periods of the year such as Christmas.
International shipping
We ship orders worldwide and this can vary in time depending on your location. Please allow up to 24 days after ordering to recieve goods. If there are any issues please contact us at info@earthtoearthorganics.com .